Privacy Policy
We collect personal information that you provide directly, such as your name, email address, phone number, billing and shipping address, and payment details when you place an order or attempt to make one. We do not store your complete payment information; all payments are securely processed through trusted payment gateways integrated with Shopify. In addition to this, we automatically collect certain device information such as your IP address, browser type, time zone, and interaction data using cookies and similar technologies. We also collect order-related information such as products purchased, order value, and purchase date to process and manage your orders.
We use this information primarily to fulfill your orders, communicate with you, process payments, provide customer support, improve our website, and prevent fraud. With your consent, we may also use your email address to send promotional offers or updates about our products. Your data may be shared with third-party service providers who help us operate our business—this includes Shopify (our e-commerce platform), payment processors like Razorpay or Cashfree, and shipping partners who deliver your orders. We do not sell or trade your personal information under any circumstances. Information may also be disclosed if required by law or to comply with legal procedures.
Cookies are used on our website to enhance your browsing experience, maintain login sessions, analyze website performance, and improve our services. You may disable cookies through your browser settings, though some website features may not function properly without them. As a user, you have the right to request access to your personal information, request corrections or updates, ask for deletion where legally possible, or opt-out of marketing communications at any time. You can exercise these rights by contacting us at vastrasthanofficial@gmail.com.
We retain your information only as long as necessary to fulfill our services or comply with legal obligations. We take data security seriously and use secure protocols such as HTTPS, Shopify’s encrypted infrastructure, and strict internal controls to ensure your information is protected. Our website may contain links to third-party sites, but we are not responsible for their privacy policies or practices. Additionally, our website is not intended for children under the age of 13, and we do not knowingly collect information from minors.
We may update this Privacy Policy from time to time, and any changes will be posted on this page with an updated date. If you have questions or concerns about our privacy practices, you may contact us at vastrasthanofficial@gmail.com or call us at +91 9619205802. You may also reach us at our registered address: 2nd floor, Shree Duttguru Society, Behind Neona Tower, A Wing Room No. 204, J.N Road, near Titan Showroom, Mulund West, Mumbai, Maharashtra 400080.